Personal Data Policy
We want to give you an extraordinary experience from the moment you visit our website until you receive your order. As part of your experience with us, we want to assure you that we protect and respect your privacy and all your personal data with the utmost care.
When you visit attaselegance.com, you automatically accept the conditions below. We therefore recommend that you read the terms and conditions first. We reserve the right to update and change these guidelines for the processing of personal data without notice and separate notification.
1) WHAT IS CONSIDERED PERSONAL DATA?
Personal data
Includes all information relating to an individual and/or identifiable physical persons (such as name, e-mail, telephone number, address)
What data do we collect?
We collect your first name, last name, postal address, e-mail address, telephone number, navigation data on attaselegance.com and order history. Some of this information is mandatory, for example first name and last name, while other information is collected based on your use of our website.
Who is the data controller for the personal data reported?
Atta's Elegance ApS(CVR number 44286491) are data controllers and are responsible for the processing.
2) WHY DOES ATTA'S ELEGANCE COLLECT MY PERSONAL DATA?
The main purposes for collecting personal data reported through our website and stores are:
To process the contractual obligations after a purchase:
Your personal data allows us to administer the website and to process your order (orders, delivery, invoice, shipping notification, possible return) and to manage the commercial part of it, such as sending an email for to confirm shipment.
Responding to enquiries:
When you contact us, for example when you send a request to our customer service, review or rate our products and our service in stores, or chat with our customer service team.
To meet your expectations according to your consents:
Your permissions are used to send you marketing material about news and personal offers.
To improve your shopping experience via:
- Satisfaction surveys
- Quality survey of products
- Statistical analyses
3) WHAT PERSONAL DATA DO WE COLLECT AND PROCESS
Your consent is always freely given and specifically informed for each communication channel and for predetermined purposes. Only data necessary for the legitimate interest of each party will be collected.
You can correct or delete your data at any time:
- Via the link in our emails
- By writing to contact@attaselegance.com
-
By following the unsubscribe link in the text message you have received,
you will be unsubscribed from the communication no later than 2 days after sending your unsubscribe.
In the shops:
At the till, collect:
- Your personal information about your identity. First of all, your first name, last name, date of birth and your e-mail address.
- Your consent to receive newsletters and personal offers. You can withdraw your consent at any time.
- You can also update the information you have already given us.
Web shop:
You can create or update your profile on your "account". When you create your account, we will ask you to give us your consent to use your personal data to send you personalized offers.
The general terms and conditions for the use of your personal data are also available on our website:
4) USE OF COOKIES OR OTHER ANALYSIS TOOLS
Cookies are small text files that are saved on your computer/smartphone/tablet the first time you visit a website. The purpose of a cookie is to be able to recognize your computer/smartphone/tablet the next time you visit the website.
There are two types of cookies:
Session cookies, which are deleted as soon as you leave a website.
Persistent cookies, which are stored on your computer/smartphone/tablet with a predetermined expiration date.
Use of cookies
Only Atta's Elegance uses the information. Third party (technical partner), has access to information to the extent necessary to operate the service.
We use cookies to:
- Improve the website and ensure full use of the website's services
- Recognize the user from time to time
- Measure traffic and sales on attaselegance.com Analysis of product range, service etc.
- Advertising
- User preferences
We use a third-party service, Google Analytics (from Google inc ): it gives us an analysis tool to improve your shopping experience. Google Analytics is set to only partially provide your IP address so that you cannot be identified through it.
If you do not wish to accept cookies, you can set your browser to automatically reject cookies or notify you every time a website requests to save cookies. See below how to delete cookies.
You can always change your consent to the use of cookies.
How to avoid cookies
If you do not wish to allow cookies, use can be rejected by changing the relevant settings in your browser.
If you do not wish to receive cookies from attaselegance.com, you can opt out of cookies in most new browsers.
Guides from the most common browsers.
Chrome
Safari OS X
Safari iOS
Internet Explorer
Firefox
Android
Blackberry
Windows phone
5) SOCIAL NETWORKS
Our activity on social media such as Facebook and Instagram gives us the opportunity to share information and/or campaigns around our brand. The comments you leave can be read by the entire platform.
We reserve the right to edit a comment that has already been registered. Any irrelevant comments are prohibited. An irrelevant comment may be defamatory, discriminatory or racist; however, this list is not exhaustive.
6) HOW DO WE USE YOUR PERSONAL INFORMATION?
Retention of data
Data relating to customers and prospects will be stored for 5 years from the date of collection, after the last contact or your last invoice or receipt. Data, such as invoices, will be used to comply with the applicable provision and will be archived in compliance of the legal obligation (Commercial Code).
Security
You will find secure pages as soon as they contain personal data. These can be pages such as "Your account", payment pages etc. To check this, check if the page contains "https" in the search field before the website address. For example: https://attaselegance.com
Storage security
We have taken technical and operational measures to ensure a high level of security for your personal data, such as secure access, backup, antivirus and firewall. The servers are secure and access to the servers is limited to employees of Atta's Elegance.
7) DATA TRANSFER
Our subcontractors
We work with various subcontractors, for example, for the logistics department, where your personal data is used. We only transfer personal data that is necessary for them to perform their tasks. In order to send your order, we must, for example, transfer your first and last name and postal address. We never send personal data that is not used by subcontractors. The subcontractors are obliged not to pass on or use your personal data for any other purpose. We do not disclose your personal data to others under any other circumstances. We never sell, rent or make your personal data available.
Transfer outside the EU
Through the social networks, such as Facebook and Google, personal data can be transferred in the USA. In such cases, we will always ensure that your personal data continues to be secured at an adequate level of data protection. For Google, USA, the data transfer is secured by Google's certification under the EU-USA Privacy Shield. For Facebook, USA, the data transfer is secured by Facebook's certification under the EU-USA Privacy Shield.
8) WILL I RECEIVE COMMERCIAL COMMUNICATIONS?
Mail
When you create an account on our website or in one of our stores, and you have given us consent to receive communications by mail, you may receive a mailing. We use the postal address that you have provided.
Email or mobile
When we collect your email and/or mobile number, you can give us consent to send you electronic communications for each channel.
You can change or withdraw consent:
- Via the link in our emails
- By following the unsubscribe link in the text message you received
- At checkout, during your next visit to one of our stores
- By changing your consent on your account on the website
Telephone message
We never call you because of a business opportunity. Our team in the stores or customer service can call you because of your Click & Collect delivery. This may be because your order has not been picked up and we want to get clarification on when you can pick it up, or whether we have to return your money.
9) YOUR RIGHTS AND HOW YOU CAN CONTACT US
You always own your own personal data, and of course you have the following rights in accordance with applicable regulations:
Access and right to changes
You can easily check your data via your account on our website.
You can always ask our employees in the stores to change your data on your next visit.
You can write to the following e-mail address: contact@attaselegance.com ,Attach a copy of your national identity card.
Right to be forgotten:
By writing to the following e-mail address: contact@attaselegance.com ,Attach a copy of your national identity card.
Right to data disclosure:
Please inform us by writing to the following e-mail address: contact@attaselegance.com ,Attach a copy of your national identity card. You will receive a structured and typed file that you will be able to send to another data controller.
For each request, you will be informed as soon as possible of the actions carried out on our part.
10) HOW CAN I MANAGE MY DATA?
If you wish to change your data, you can do so:
- At checkout, during your next visit to one of our stores
- By changing your consent on your account on the website
- By writing to us: Atta's Elegance ApS, Vernersvej 6, 4040 Jyllinge, or via e-mail to contact@attaselegance.com. Attach a copy of your national identity card.
Should you have any questions or experience difficulties, do not hesitate to contact us.
We will give you an answer as soon as possible. We reserve the right to regularly revise our privacy policy. If so, this document will be updated. Likewise, do not hesitate to consult it as soon as a question arises, and contact us herewith if you do not find the expected information.
This page was last updated 26-01-2024